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- I'm getting a 'Scheduled Backup did not run' message in my backup log. What does this mean?
- I'm connected to my computer remotely and the tray control icon isn't showing up.
- The Status Tab says running but the program is not running. Why is this happening?
- Why are my log files filled with the message "Skipping backup because archive bit not set for file"?
- I am getting SideBySide errors in the Windows Event Viewer
- VM Ware
Why are my log files filled with the message "Skipping backup because archive bit not set for file"?
This is primarily an informational message. In order to improve the troubleshooting of the Steelgate software in the long term, we have enhanced our logging to be much more detailed. You can control the detail level of the backup job logs by changing the Log Creation Options in the Steelgate software.
- Open Steelgate
- On the left side, click on Settings, then Default Settings
- Select the Notification tab
- Under the Log Creation Options, choose the level of logging you want to see in the backup job logs
- Click [OK] when complete
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