What is the best practice for backing up and protecting my data?

What follows are our basic suggestions for best practices surrounding data back up and recovery with Steelgate software.


  • Use offsite backup with critical data to help avoid a single point of failure.
  • Select only critical information to back up offline to minimize the amount of data being transferred, and increase overall performance.
  • (xSP) To enable FastBIT transfers for a file, that file must have at least 2 copies previously backed up on the server.
  • (xSP) To enhance FastBIT, make sure the Work directory has free disk space totaling at least 3x the total amount of data you want to transfer.


  • Create a rotation schedule as opposed to running each backup manually to increase the stability and performance of your backups.
  • Schedule weekly Full Backups and daily Incremental Backups to maximize your rotation’s efficiency.
  • Use more than one device for your backups, ideally alternating between devices regularly to avoid a single point of failure.
  • Schedule jobs to run after office hours to ensure that all information is current and that the software will not interfere with normal procedures while it runs.


  • Stop any non-essential services when running a restore to increases overall stability during the restore.
  • Ensure that the hardware configuration has not changed, or is as similar as possible to the configuration when the data was backed up.
  • The “Restore File to Alternate Location” setting allows you to restore files without overwriting existing information.


  • Logging Options can be found under Settings > Notification.
  • Set logging to Summary (default) unless you are troubleshooting an issue with backing up/restoring.
  • Email logs to monitor your backup jobs remotely.